Right to privacy
At Kontrabant d.o.o., we respect the privacy of our customers, which is why we handle their personal data responsibly, carefully and in accordance with the regulations in force in the Republic of Slovenia. Access to personal data is allowed only to authorized employees and contractual processors, to the extent and for the purpose that is strictly necessary for the smooth performance of work processes, the provision of company services and the fulfillment of rights and obligations arising from the concluded contractual relationships with the customer.
Personal data controller
Kontrabant d.o.o., hereinafter referred to as Kontrabant
Vipolže 76b 5215 Dobrovo v Brdih, SI
Slovenia, EU
DS: SI90813499
Kindergarten: 6556523000
E-mail address: info@kontrabant.si
Phone: +386 31 363 179
The company Kontrabat d.o.o. is registered in the court register at the District Court in Nova Gorica (Srg. No. 2014/8077) as a limited liability company with a paid-up share capital of EUR 7,500.
Presentation of the manager
Kontrabant, which is the manager of the web portal, uses your personal data www.kontrabant.si exclusively for the purpose of fulfilling your order (sending information material, offers, invoices, everything related to the order) and other things related to the order and the necessary communication and in accordance with the purposes for which you have given us your consent.
The data collected during purchases will not be passed on to third parties. The Buyer may at any time request that the Provider permanently or temporarily cease using personal data and purchase data for the aforementioned purposes. During the period of personal data management, the individual has the opportunity to view and update the data in the database upon request. We undertake that the personal data obtained through the website will remain fully stored, protected and processed by the company Kontrabant, d.o.o. With all personal data obtained, the website manager will act in accordance with the Personal Data Protection Act and the General Data Protection Regulation. Your data is adequately protected against loss, destruction, falsification, manipulation and unauthorized access or unauthorised discovery by third parties.
Use of personal data
Personal data collected through the seller’s online store is used for the operation of the site and the provision of services or the execution of transactions that you have requested or consented to. Your personal data is used by the seller to:
- ensure better and more efficient customer service,
- improve the operation of the online store, the offer of services and follow the trends in the development of information technology,
- make the site more user-friendly, by implementing the latest tools for online trading,
- informs you about important information regarding new sales
- For research purposes, we will use the data on visits to the website to calculate statistics, using the web tool Google analytics.
If you subscribe to the newsletter or tick the options for providing news at the time of purchase, you will first receive an email where you confirm your subscription with an additional click. We combine this information with your personal information in order to provide you with more specialized emails or information. Each email contains a link that allows you to stop receiving such emails.
Data Protection Officer
If you have any questions regarding our personal data protection policy or the way we handle your personal data, you can contact our authorized person for personal data protection at Kontrabant d.o.o. via the e-mail address info@kontrabant.si.
Purposes of personal data processing and legal bases
Kontrabant processes the personal data of customers within the framework and for the purpose of performing contractual relationships. On the basis of the contractual legal basis, personal data is processed to the extent necessary for the purpose of concluding contracts, in the negotiation phase, after receiving an offer or demand of an individual and in the phase of customer complaint claims. In the case of payment for services online, Kontrabant kontrabant.si provides all the necessary technological and organizational solutions for complete security of purchase. The transfer of personal data provided during registration on the kontrabant.si website and transaction data related to the purchase on the website is carried out in a secure mode using the SSL protocol (SecureSocketsLayer). The data is encrypted and transmitted to the server in a protected form. The system thus prevents anyone from intercepting the personal data that the customer sends to the online store. The security of personal data at the time of purchase is also ensured by taking into account the applicable legal obligations and recommendations of the Slovenian and international consumer associations.
Kontrabant also processes personal data of individuals on the basis of the legal basis of:
- the Act on the Prevention of Money Laundering and Terrorist Financing for the purpose of providing personal data of individuals who fall under the obligation to report to the Office for the Prevention of Money and Terrorist Financing
- and on the basis of other international treaties, EU regulations and national laws that require Kontrabant, d.o.o. to transfer personal data of individuals to state authorities and other controllers in certain cases for the fulfilment of its or their legal obligations or competences.
On the basis of a legitimate interest, Kontrabant processes personal data for the purpose of reducing the risks of hacking into the kontrabant.si website (ensuring information security, reducing the risks of unauthorized access to important business information, personal data and the information system) and for the purpose of performing personal data analyses to regulate business risk and optimize business decisions (protection of Kontrabant’s economic interests) and for statistical processing purposes preparation of reports, whereby only anonymized data are always contained in the reports.
In certain cases, Kontrabant asks its customers and other individuals to give consent to the processing of their personal data for the purpose of assessing certain personal aspects relating to the individual, in particular for the analysis of the economic situation, personal preferences, interests and behaviour of that individual (profiling), for the purpose of making and presenting personalised offers of goods and services, including information or direct marketing, and for the purpose of conducting marketing research. In these cases, the processing of personal data takes place within the scope of the scope of personal data permissible by the individual’s statement, the purpose and the agreed channels of communication, up to the point of revocation.
Cookies
Kontrabant also collects personal data when visiting the website kontabant.si, through cookies, for the purpose of ensuring better functionality and user experience, security, smooth operation of websites or portals and counting users on the website or portal. Kontrabant uses the following cookies:
Mandatory cookies: they are essential and without them, an individual website or web portal owned or managed by Kontrabant will not work as it should. They are set when an individual submits a form, logs in or makes any interaction with the website through clicking on simple links.
Analytical cookies: Kontrabant uses them to analyze the traffic on each website in order to improve the user experience. An individual accepts a cookie by clicking on a button on the website or by continuing active browsing on the website, which is performed after receiving a notification about cookies. The exact list of cookies can be found at the link.
Advertising cookies: these are cookies of the Sales Manago and Doubleclick.net partner services. If the individual does not agree to the use of these, cookies will not be installed, but it may happen that some interesting functions of a particular website will not be available. You can read more about the use of cookies at the link.
Social media cookies: Cookies for social networks allow the content of a website to be shared on some social networks. Third-party plug-ins and tools used as cookies enable the functionality to work, help analyze the frequency of visits and the way websites are used.
In order to provide the service of enabling the proper functioning and use of all functionalities in mobile and web applications, Kontrabant may process the user’s location data: GPS coordinates (longitude, latitude), IP settings (location of the user’s browser or application) obtained from the user’s mobile device. Kontrabant processes location data in such a form that it cannot be linked to a specific or identifiable person, or on the basis of the user’s prior consent. When requesting consent, Kontrabant informs users about the possibility of refusing consent, about the type of data that will be processed, about the purpose and duration of such processing, and about the possibility of providing this location data to a third party for the purpose of providing a value-added service. The User may edit his/her consent/withdrawal of consent to the use of location data each time they connect to the network or for each transmission of communications, either in the application itself or in the settings of the “location services” of the mobile device. While this may disable functionality that uses such data, there are still other app options available that are not related to location data.
Processors of personal data and possible transfer of personal data to third countries
In addition to Kontrabant (employees), personal data on its behalf and on its behalf are also processed by processors, such as companies that provide Jabka with technical support in the processing of personal data, such as manufacturers and maintainers of computer applications, websites and information services, developers and implementers of software solutions, and processors engaged by Kontrabant to provide services necessary for the performance of contracts, such as, for example, Kontrabant service providers, printing houses, insurance companies, delivery services, external marketers, carriers of goods to consumers’ addresses, external marketing agencies and event organizers, Kontrabant’s representatives in concluding and enforcing contracts, including recovery and possible legal proceedings.
Some organizations or companies to which we may disclose your personal data as our processors are based outside the European Union, i.e. in countries that do not have adopted laws to protect the right to personal data protection in the same way as in the European Union or Slovenia. In the event that your personal data is transferred to third countries (outside the EU and the EEA), we will ensure and implement appropriate measures to ensure the security of personal data and the fundamental rights and freedoms of individuals, in accordance with applicable national and EU regulations and this Privacy Policy, by using the envisaged mechanisms, such as binding corporate rules, Standard Contractual Clauses, etc.
Rights of individuals
With a written request sent to the address: Kontrabant d.o.o., Vipolže 76b 5215 Dobrovo v Brdih, SI
Slovenia, EU, with the note “for GDPR”, or to the e-mail address info@kontrabant.si an individual can request access, supplementation, correction, blocking or restriction of processing, deletion of personal data or object to the processing of data processed in relation to him or her and request the transfer of the data.
An individual may revoke their consent to the processing of personal data at any time, permanently or temporarily, in whole or in part, by sending a written request to the address: Kontrabant d.o.o., Vipolže 76b 5215 Dobrovo v Brdih, SI
Slovenia, EU, with the note “for GDPR”, or to the e-mail address info@kontrabant.si. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent until its withdrawal.
An individual has the right to file a complaint with the Information Commissioner of the Republic of Slovenia if he or she believes that his or her personal data is stored or otherwise processed in violation of the applicable regulations governing the protection of personal data.
Retention periods for personal data
Kontrabant, d.o.o. will process personal data to the extent necessary for the fulfilment of the purposes of processing and for as long as it is necessary to achieve the pursued goal, and in the case of personal data obtained on the basis of consents, until cancellation, except in cases where the retention period for personal data is determined by law. In the latter cases, Kontrabant stores the data in accordance with the legal obligation.